This Privacy Policy explains how UdyamQR collects, uses, stores, and protects information when you use our platform, business pages, billing tools, catalogue features, analytics, and related services.
1. Information We Collect
We may collect information that you voluntarily provide or that is generated when you use the platform, including when you:
- Register for an account
- Create or update your business profile
- Create products, catalogues, invoices, sales orders, purchase orders, and production records
- Receive customer inquiries, reviews, or invoice payments
- Contact customer support
- Interact with analytics, QR, billing, or subscription features
The types of information we may collect include:
- Account information such as name, email address, username, business name, and login activity
- Business profile data such as address, category, GST information, products, services, media, catalogues, and branding assets
- Operational records such as sales orders, invoices, inventory, purchases, production batches, receipts, and reminders
- Payment and subscription records for premium services and add-on seats
- Usage, device, QR scan, and visitor analytics data
2. How We Use Your Information
We use the information we collect to:
- Provide and maintain our services
- Process transactions, subscriptions, invoices, and related communications
- Improve and personalize user experience
- Respond to customer service requests
- Send service, billing, verification, invoice, and reminder notifications
- Monitor and analyze usage, commercial trends, and product performance
- Prevent fraudulent activities and enhance security
3. Information Sharing and Disclosure
We do not sell personal information. We may share information with:
- Service providers who assist with hosting, analytics, email delivery, QR generation, support, and payments
- Payment processors and subscription providers for billing-related operations
- Legal authorities when required by applicable law, regulation, or legal process
- Successors or counterparties in case of merger, acquisition, restructuring, or sale of assets
4. Data Security
We implement reasonable administrative, technical, and operational safeguards including:
- Encrypted transmission where supported
- Access controls and role-based permissions
- Secure payment processing through third-party providers
- Monitoring, anti-bot controls, and fraud prevention measures
However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
5. Your Data Rights
Subject to applicable law, you may have the right to:
- Access, update, or delete your information
- Opt out of non-essential marketing communications
- Request correction of inaccurate information
- Request restriction or deletion where legally permitted
- Ask questions about how your information is processed
To exercise these rights, please contact us at support@udyamqr.com.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember user preferences
- Maintain login and session security
- Analyze traffic, engagement, and product usage
- Improve user experience
You can control cookies through your browser settings.
7. Data Retention
We retain information for as long as needed to operate the service, comply with legal obligations, resolve disputes, maintain accounting and audit records, and enforce agreements.
8. Changes to This Policy
We may update this Privacy Policy periodically. We will notify users of material changes by updating this page and revising the "Last Updated" date.
9. Contact Us
If you have questions about this Privacy Policy, please contact us:
- Email: support@udyamqr.com
- Website: https://udyamqr.com